Last updated: June 11, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from casaclub.cc (the "Site"), operated by Casa Club SpA, Santiago, Chile.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages and products you view, what websites or search terms referred you to the Site, and how you interact with it. We refer to this as "Device Information."
We collect Device Information using:
Cookies: data files placed on your device that often include an anonymous unique identifier. Log files: which track actions on the Site and collect data like your IP address, browser type, and timestamps. Pixels and tags: electronic files used to record how you browse the Site.
When you make a purchase or attempt to make one, we collect your name, billing and shipping address, email address, phone number, and payment information. We refer to this as "Order Information." Payment details are processed directly by our payment providers and are never stored on our servers.
If you sign up for our newsletter, we collect your email address.
HOW WE USE YOUR INFORMATION
We use Order Information to:
Fulfill orders placed through the Site, including processing payment, arranging shipping, and sending order and shipping confirmations. Communicate with you about your order. Screen orders for potential risk or fraud. Send you information about our products, drops, and offers, when this aligns with the preferences you've shared with us.
We use Device Information to help us screen for fraud, and to improve and optimize the Site, for example by analyzing how customers browse and by measuring the performance of our marketing campaigns.
SHARING YOUR INFORMATION
We share your personal information with third parties that help us operate, as described above:
Shopify powers our online store. You can read about how Shopify uses your information at https://www.shopify.com/legal/privacy. Blue Express handles deliveries within Chile and receives your name, address, and contact details to deliver your order. International orders are fulfilled through our logistics partners, who receive the same information. Payment providers (Fintoc, PayPal, Mercado Pago) process your payment directly under their own privacy policies. Meta and Google may receive browsing data through cookies and pixels to help us measure and run advertising.
We may also share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.
YOUR RIGHTS
You have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted. To exercise these rights, write to us at team@casaclub.cc.
DATA RETENTION
When you place an order, we keep your Order Information for our records unless and until you ask us to delete it.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The latest version will always be posted on this page.
CONTACT US
For more information about our privacy practices, or if you have questions or a complaint, reach us at team@casaclub.cc.